Service

WE SUPPORT YOUR CONTINUITY

A highly skilled team of dedicated GREEFA technical specialists are at your service day and night. They are waiting for you to make contact – by phone, a LAN connection at a distance, or in person on location. Anywhere in the world.

With our global coverage of regional service centers and via our remote assistance, we should be in your vicinity.
Which means machine parts and service technicians are quickly at your disposal.

Scroll down for service agreements and training.

Need technical support?

Our Service Department is available during the following hours:
Monday to Friday: 07.00-22.00 (CET)
Saturday: 07.00-18.00 (CET)

Contact us: +31 345 578 282

Email: Help desk

Special email addresses

  • For ordering spare parts: spareparts
  • For questions concerning warranty: spareparts
  • For questions concerning transportation: transport
  • For other questions: service
  • For reporting a cyber security incident: fill out this form

Your contact persons

Jelmer Smit
Employee Transport

Irina Mazik
Employee Transport

Khalid Shoul
Export Coordinator

Jacco Copier
Support Technician

Jan Luhulima
Spare Parts

Leo de Bruijn
Service Planner

Geurtjan Nijhoff
Helpdesk Support

Wencke Hazejager
Administrative Staff

Benjamin Königel
Spare parts

Francesco van de Water
Spare parts

Jos Vermeeren
Helpdesk

Koos Groenendaal
Spare parts

Contact

Service agreements

GREEFA has various service agreements. With a service agreement you are assured of regular maintenance on your installation and continuity in the sorting process. We would be happy to make you a proposal.

Contact

Proper training is half the work

Get the most out of your new machine with our clear, practical lessons taught by specialists with expert eyes on the practise.

You can also tease out the full potential of your existing equipment – by opting for further or refresher training at our Dutch headquarters.
For registration for one of the training sessions, click here.

Contact