Service

WE SUPPORT YOUR CONTINUITY

A highly skilled team of dedicated GREEFA technical specialists are at your service day and night. They are waiting for you to make contact – by phone, a LAN connection at a distance, or in person on location. Anywhere in the world.

With our global coverage of regional service centers and via our remote assistance, we should be in your vicinity.
Which means machine parts and service technicians are quickly at your disposal.

Scroll down for service agreements and training.

Availability

The Service Department is available from Monday to Saturday as follows:
Monday to Friday between 08.00-16.30 hrs (GMT+1)
+31 345 578 100

On working days before 08.00 uur and after 16.30 uur and on Saturdays (GMT+1)

+31 345 578 282

Email: support

Special email addresses

  • For ordering spare parts: spareparts
  • For questions concerning warranty: warranty
  • For questions concerning transportation: transport
  • For questions concerning repairs and returns: RMA
  • For other questions: service

Your contact persons

Arthur van der Steen
Service Manager

Arie Cornelisse
Helpdesk

Benjamin Königel
Spare parts

Francesco van de Water
Spare parts

Janus van de Kop
Project Coordinator

Jos Vermeeren
Helpdesk

Koos Groenendaal
Spare parts

Oele Nijholt
Helpdesk

Contact

Service agreements

GREEFA has various service agreements. With a service agreement you are assured of regular maintenance on your installation and continuity in the sorting process. We would be happy to make you a proposal.

Contact

Proper training is half the work

Get the most out of your new machine with our clear, practical lessons taught by specialists with expert eyes on the practise.

You can also tease out the full potential of your existing equipment – by opting for further or refresher training at our Dutch headquarters.

Contact